Navigate to the Archive folder that is in the unexpected location. You can do this by creating a new folder and moving the email from the Archive folder to the new folder, or by exporting the Archive folder contents to an Outlook Data File (.pst). To move the Archive folder to the default location, follow these steps in Outlook on the Web:Īfter Outlook restarts, backup the content of the folder currently designated as the default archive folder. You may find your Archive folder in an unexpected location, for example, as a subfolder of Deleted Items.
Start Outlook and reset your email account to use Cached Exchange Mode. Now, click on the Settings cog and navigate to the Mail options link under Your app settings againĬhange the General, Regions and time zone, Language setting back to English (United States). If you chose Español (Mexico), note the Archive1 folder name has been renamed to Archivo. Once you click Save to save the new language change, go back into email and notice the folders are all in the new language. Change Language to something other than English.Ĭhoose something easy to translate in case you can’t find your way back to these settings.
Make a note of where the Mail setting link is in this menu since later you will need to navigate back to it in a different languageĬlick General, and then click Region and time zone.
In the Office 365 portal, click the Settings cog, and under Your app settings, click the Mail option. Log into your Exchange Online mailbox via Outlook on the Web ( ). In this case, it is the Archive1 folder.ĭelete the non-default folder named Archive. In the Account Settings dialog box, click your email account on the Email tab, and then click Change.Ĭlick to clear the Use Cached Exchange Mode checkbox, click Next, and then click Finish.Īfter Outlook restarts, move all content to the folder that is currently designated as the default archive folder. If newly archived email is being moved to the Archive1 folder, follow these steps in Outlook and Outlook on the Web:Ĭonfigure your email account to use Online Mode.Ĭlick File, Account Settings, Account Settings. You may get the duplicate folder Archive1 in addition to the Archive folder. Less SummaryĪn Archive folder has automatically been added to your Office 365 mailbox. At the end of December 2016, Office 365 was updated to automatically create the Archive folder upon any access to the Exchange mailbox, initial or subsequent. Outlook 2016 Exchange Online Outlook for Office 365 Outlook 2019 More.
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